Frequently Asked Questions

Q: How does Air-to-Water Technology work?
AWG machines extract moisture/water from the atmosphere through a patented condensation process. The machines then filter and purify that condensation into ultra-pure, healthy, drinking water.
Q: Is the water produced from an AWG machine really pure and safe?
Yes, the water is absolutely pure, safe and clean, as well as great tasting. The water produced starts out cleaner, as it is the vapour / humidity in the air that we breathe rather than the dirty, contaminated ground water that needs to be purified. The filtration system is extremely effective and efficient in killing all bacteria.
Q: Is there enough water in the air to produce water every day?
There are 12 Quadrillion litres of water in the atmosphere at any given time
Q: Can I really get pure drinking water, from air that may have impurities in it?
Absolutely! The AWG air and water filtration system removes particulate matter smaller than .01 microns.
Q: Is it expensive to produce water with an AWG?
The 2nd Generation Atmospheric Water Generators are extremely efficient using minimal amounts of energy to produce water.
Q: Is it difficult to install an AWG?
Our products require no plumbing, water lines or pipes. The Air-to-Water units are easily installed, essentially a plug-and-go installation.
Q: What happens if the AWG reservoir is full? Will the machine overflow?
Our state-of-the-art 2nd Generation AWG units are driven by a microcomputer control system that will stop generating water when full; if an accidental leak should occur the machine sensor will turn the AWG unit off.
Q: Will the water standing in a full reservoir get stagnant or go stale?
Our system continually recycles the water in the AWG reservoir, ensuring the water stays 100% fresh and pure.
Q: How does the cost and quality of bottled water compare with AWG water?
AWG units will produce water of better quality and much more economically.
Q: Are there any other benefits to having an AWG unit in my home or office?
Yes! AWG units purify the air as well as acting as a dehumidifier.
Q: What does pH mean for water?
The indicator for acidity or alkalinity is known as the pH value. A pH value of 7 means a substance is neutral; water with a pH lower than 7 is considered acidic and with a pH greater than 7, water is considered alkaline. The normal range for pH in surface water systems is 6.5 to 8.5. The range in an AWG unit is 7.0 to 7.5
Q: What temperature and humidity do I have to have for the water machine to work?
The AWG machines will work with humidity as low as 30%. Most places in the world have at least that amount of humidity. Although production will be lower when humidity is reduced, the machines will still produce water. You can also put a “humidifier” in front of the machine to boost your humidity, thereby boosting water production.
Q: How often do I need to change the filters and is it hard to do?
The filters will need to be changed anywhere from 6-12 months after purchase; A change of filter every six months is recommended, depending on the amount of dirt and sediment in your air. The Filter Pack is easy to change and install. The air filter should also be checked once a month and cleaned if necessary.
Q: Why do I need an AWG, what’s wrong with my tap water?
There are almost daily articles written about the various types and amounts of toxins and contaminants in public drinking water supplies, as well as the vulnerability of public water supplies to terrorist attacks. The only way to be certain that your drinking water is 100% pure is to make it yourself with an AWG machine.
Q: What about bottled water? Isn’t that safe and pure?
Many articles have been published revealing that some bottled water is actually just reprocessed tap water. Some government studies have shown over 30% of the bottled water tested to be unsafe for humans.
Q: Is water produced by an AWG better than bottled water?
Water produced by an AWG machine is the best water on earth. Bottled water, in many cases, is filtered city water processed in a manufacturing plant. Other bottled water, touted as, “Spring” water has no guarantees at all that it is, in fact, pure and contaminant free.
Q: Is water from an AWG as good as the water coolers in offices?
AWG water is cleaner and purer than any bottled water on the market today. The other issue is that even if the water in the cooler is pure and clean, the cooler is still a major problem. The bio-film, slime, algae and bacteria that lives in 95% of coolers contaminates your water when it comes into contact with it.